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What to do

In the event your installation has an issue which has occurred after our installation, don’t worry. This is all taken care of as part of our guarantee. Please watch our helpful videos relevant to quick or self fixes. If it requires our attention, please simply report the fault via the contact form below and we will respond within 24 hours.

“Industry leading response times”

It was an real incredible experience for me. I had problems with a previous company, where they never got back in touch. Hence why I was so surprised that when I requested the same from South Staffs Windows they actually got back in touch straight away. The door had settled after fitting and just needed an adjustment. They came and sorted it straight away. Great Service
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Sandra Files

quickly Adjust a door

All doors are subject to movement, in changes in temperature and settlement after installation, if your new door just needs a little tweak, here is how you can do it yourself. 

Change your own locks

Some customers prefer to change the locks, especially after completing large renovation projects, where all manner of trades have had access to keys. Here is how to do it.

Adjust a pvc door hinge

In this video the demo shows how to adjust your pvc door using the SFS 2D hinge. Simple to operate, but if you don’t feel confident to try, by all means fill in the form below.

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